eCommerce Recommendations

Actually, eCommerce Recommendations are Just the Start

eCommerce product recommendation engineBaynote helps eCommerce sites create a relevant and personal shopping experience through product cross-sell and upsell, targeted promotional campaigns and reduced bounce rates across all digital touch points.  At the core of Baynote’s offerings are online product recommendations powered by our patented UseRank® technology which harnesses the collective intelligence of all your visitors to serve products that like-minded shoppers find engaging. More than just online product recommendations, the Baynote eCommerce Solution offers a holistic, real-time experience that includes Adaptive Landing Pages, Adaptive Onsite Search, and Adaptive Email, plus the merchandising controls and reporting within the Optimization Center.

Recs Vendors Rated – New Report

Choosing a Recommendation Engine

Sue Aldrich of the Patricia Seybold Group covers trends, best practices and vendor selection criteria for eCommerce recommendations in this on demand webcast.

Adaptive eCommerce Solution components

  • Context Drives Conversion

    Baynote Adaptive Recommendations displays products that other shoppers looking for the same thing found valuable. It generates dynamic eCommerce recommendations in real-time, offering a digital experience that is always relevant, personal and convenient. This context-driven approach is very different from competitors which seek to accumulate a lifetime of personal data that may have little relevance to the current intent of a particular shopper.

  • Site Search Key to Adaptive eCommerce

    According to a comScore report, 40% of shoppers will use your eCommerce site search box while only 20% browse. Adaptive Onsite Search, is an integral part of an adaptive eCommerce experience. It complements popular onsite search engines such as Endeca, by re-ranking results to factor collective intelligence into traditional relevance ranking. It uncovers relevant products or content that keyword match algorithms might miss, and insert them into your eCommerce search results as appropriate.

  • Your Site Adapts in Real-time to Shoppers’ Real Needs

    Baynote’s Adaptive Landing Pages allows you to dynamically pull together in a single landing pages all the products, accessory products and informational resources a customer might need around a purchase. This holistic experience reduces clicks, enables easy cross-sell and makes it easy for customers to buy from you instead of your competitor. As customers’ interests and trends change, Adaptive Adaptive Landing Pages ensures that the experience remains relevant for every customer.

  • Merchandize and Personalize

    The Baynote Optimization Center provides a unified management console for merchandisers and content owners. You can further refine and personalize the shopping customer experience by using customers’ profile information including products purchased, historical behavioral data, likes, dislikes and more.

  • Multichannel Campaign Optimization

    Adaptive Email recommendations extend the power of intent-driven recommendations directly into email campaigns powered by Baynote’s email partners. Adaptive Email recommendations can dynamically display the most relevant and engaging content to users using their device of choice, including mobile phones.

Recs Vendors Rated – New Report

Recs Vendors Rated – New Report

The Patricia Seybold Group analyzes and rates five recommendations vendors (including Baynote) in their new independent research report. Spoiler alert – we scored the highest!