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The scary side of large website management (and personalization)

By Jen Burns in Personalization on May 25, 2011

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A recent eConsultancy blog post by Doug Kessler of Velocity Partners  (one of our favorite people btw – an extremely talented creative type) outlines the ugly underbelly of large website management – documenting how a disturbingly large percentage of large websites fail to deliver on basic expectations for usability and accessibility. For example, out of 900 top websites ... Read More »