Blog Archives

The Pulse of Online Shopping at IRCE 2013

By Jen Burns in Events, Featured on June 12, 2013

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At IRCE last week, Gian Fulgoni, Chairman of ComScore covered the results of their recent report: The UPS Pulse of the Online Shopper.  The report which surveyed over 3,000 participants, gave great insight in to the pre- and post-purchase expectations of online shopping. Here are the report’s major insights: Tablets and Mobile devices Today, stores are displaying more and more “tablet” ... Read More »

Is That a Tablet in Your Pocket…

By Dan Darnell in Customer Experience, Featured on December 27, 2012

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Last weekend I had my hands full and I needed to take my Kindle with me. So, I put it in my back pocket. That may not sound like a big deal, but it got me to thinking about the role of tablets in our lives and how that is going to change with the adoption of smaller tablets. We already know ... Read More »

Are You Feeling “at Home” on a Tablet?

By Jen Burns in Mobile Commerce on October 25, 2012

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In little over two years, the role of the tablet has expanded from simple web browsing, note taking and even to the “extreme” of managing a photo library to a necessary working tool for many. This point-of-sale enabler (which began a new type of transaction at Apple stores) has moved rapidly into retail stores, restaurants and small businesses. What really brought ... Read More »

The Top Five Things You Missed at IRCE

By Jen Burns in Events on June 17, 2012

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A lot of important industry information is shared at events like the Internet Retailer Conference and Exposition. In keynote sessions from retailers like Barnes and Noble and Walmart, Baynote listened to the innovative ways these companies are developing and maintaining relationships with their customer base. Stay on top of technology trends ... Read More »