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When you have $300M to Throw at Your Customer Experience

By Marti Tedesco in Customer Experience, Featured on December 18, 2013

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The old saying goes, “the rich get richer”. In ecommerce this is true as well.  Just take a look at The Home Depot.  They recently blew the doors off of their financial results, outperforming competitors like Lowe’s significantly.  Their sales growth is up around 5%, they are opening new stores, operating margin is up, and in addition to repurchasing shares, their EPS is also up 17% over the same ... Read More »