Blog Archives

Happy to Be Here: The Value of Engaged Employees in a Retail Environment

By Jen Burns in Retail on July 18, 2013

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When it comes to being in a well-lit retail store, surrounded by crisply folded shirts and bumpin’ music, it’s a wonder that every retail employee wouldn’t be actively engaged in their job.  Yet, according to a study by the Temkin Group, retail employees are actually the least engaged compared with other industries. Why does this matter? Your customers want engagement. And your retail ... Read More »

Personalize Like You Really Mean It

By Marti Tedesco in Featured, Personalization on March 28, 2013

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In our latest infographic – Happy to Be Here, we show how the engaged retail sales associate is more productive, experiences greater job satisfaction and produces happier customers who spend more.  So I was thrilled to see this Simon Graj piece today in Read More »