Blog Archives

Employee Spotlight - Raj Jandir

By Jen Burns in In the Company of Baynote, Our Culture on November 6, 2012

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A “Why You Should Smile” poster hangs outside her cube, so it’s no surprise that she greets everyone she sees with a smile. As a Solutions Engineer, Raj has a lot of experience working directly with our customers. But her people skills don’t stop there.  She just finished putting together a fantastic Baynote Halloween competition (see photos here) and ... Read More »

Baynote Introduces... Srdjan Kovacevic

By Jen Burns in In the Company of Baynote, Our Culture on October 9, 2012

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Baynote was searching for a VP of Engineering and specifically wanted to find someone that not only had an interest in our technology, but who also had a passion for innovation. Enter Srdjan. Besides a doctorate degree in Computer Science, he has also studied intelligent interfaces, worked on adaptive user interfaces and applied machine learning. Srdjan sat down for a few minutes to tell ... Read More »

Baynote Introduces... Dermot Mee

By Jen Burns in In the Company of Baynote, Our Culture on August 30, 2012

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When considering new hires, it’s important for Baynote to find the best fit for our company – culturally, experientially and technically. We are diligent in making sure the candidate has the right experience, mindset and is well positioned for success at Baynote. And as you can imagine, once we find the right person, we want to tell everyone! That said, we are delighted to introduce ... Read More »

Employee Spotlight: Lauren Owen

By Jen Burns in In the Company of Baynote on June 20, 2012

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Meet one of Baynote’s Customer Analysts, Lauren Owen. An avid hiker, public transit supporter and forest enthusiast, Lauren’s warm and quirky personality make her a great fit at Baynote. The other day, she took a few minutes to tell us a bit more about herself and her day to day work. Q. What’s your name and job title at Baynote? A. Lauren Owen, Customer ... Read More »

A Word from the Engineers: Merchandising, Moneyball and Product Recommendations

By Robin Morris in A Word from the Engineers on May 30, 2012

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Since joining Baynote last year, I’ve learned a huge amount about ecommerce retailing and how the technical side of developing algorithms for personalized product recommendations interacts with marketing, merchandising and a retailer’s website. I’ve observed some tension between the technical side, who advocate relying on the wisdom-of-the-crowds algorithms, and product merchandising, who want to hand-tune ... Read More »

Employee Spotlight: Mike Mattos

By Jen Burns in In the Company of Baynote, Our Culture on May 22, 2012

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Happy customer 101: the customer is always right. Baynote employee, Mike Mattos, will jokingly tell you that he’s always right, too. From the beginning, Mike has ensured our customers are delighted and cared for with Baynote love. And here at Baynote, we call that success. What’s your name and job title at Baynote? Mike Mattos – Customer Success Manager How long have you been here? ... Read More »