Blog Archives

Why User Interface Matters

By Susan Briggs in Customer Experience, Featured on February 10, 2014

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It is well understood that great user interface (UI) design takes complicated business applications and processes and makes them understandable and easy for anyone to use.  Consumer applications often get all of the attention but business users are consumers too.  It’s important that companies keep this in mind when they are designing applications for business users.

SVForum Panel Focuses on Innovation in Personalization Tech

By Dan Darnell in Events, Onsite Search, Recommendations on August 31, 2012

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Last night I participated in a panel discussion for the Web Apps & E-Commerce SIG of the SVForum in Palo Alto on Recommendation Engines and Brand Commerce . I was joined on the panel by Brian Johnson from eBay, Paul Twohey from Ness, and Vik Singh from Slice Data. Each of us had a chance ... Read More »