eCommerce Solution

The right products. The right people. The right time.

Baynote helps you boost profits by using peer-driven Product Recommendations™ to cross-sell and up-sell products to your online shoppers. Retailers use Baynote to automatically display personalized recommendations of similar products, popular products, and accessories to website visitors by tapping the wisdom of their invisible crowd of shoppers on the website.

eCommerce sites see an average of 20% increase in revenues, and 30% increase in profit in just weeks by personalizing Product Recommendations, Email Recommendations, and Social Search for products, all part of the Baynote Collective Intelligence Platform™ (CIP™).

Context Drives Conversion
Baynote Product Recommendations learn from anonymous, implicit consumer behavioral patterns to provide your shoppers with product recommendations that drive the merchandizing process to deliver up-sell and cross-sell products across all channels.

Make Search Work with Social Search
Baynote Social Search for products breaks the mold of site search by displaying product links that have been proven to be useful to like-minded searchers in the past. Social Search avoids traditional pitfalls by observing how users interact with the products they discover, not simply the keywords they type. The result is a more robust means to always deliver the products customers expect regardless of their query term.

Optimize Email Campaigns with Email Recommendations
Harness your customers' online interactions and web data to uncover a more relevant and cost effective means to communicate. Baynote Email Recommendations leverage both the community wisdom and offline data you have about your visitors. We deliver a tailored email experience for each visitor that keeps them coming back to the site.

Community + Control
Baynote's reporting, testing, and merchandizing interface, Insights, gives you an unprecedented level of control over recommendations and search results, while providing online reports that display the lift in AOV, total revenue, and conversion rate.

Baynote is SaaS (software-as-a-service) which means your site can be configured in just days!

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Benefits

  • Increase AOV by 20-30% with Product Recommendations and Social Search
  • Reduce manual efforts by dynamically merchandizing your entire product catalog
  • Draw customers back to your store with targeted email recommendations
  • Identify product trends to adjust catalog offering and product descriptions