Product Catalog Social Search
with UseRank® Technology
Imagine a world where shoppers
search, find, and convert.
Great Search Made Easy
Quick and easy to install, Baynote's search enhancement technology works on top of any search engine to quickly and dramatically improve the search experience – with less effort on your part.
Baynote's patented UseRank® technology looks beyond search to fix the search problem. By watching shopper behavior across your entire site, UseRank is able to understand each shopper, their current context, and how products relate to that context. Search results are then dynamically reordered for each shopper, always providing the most engaging products regardless of their query terms.
Real-time, Self-tuning Search Results
With UseRank, your search results auto-adapt in real-time to changing visitor behaviors based on seasonality and emergence of new trends, without you having to do a thing.
Lightweight Flexibility Only SaaS Can Provide
Baynote is delivered as a Software-as-a-Service (SaaS) and installs easily on top of any search engine allowing for existing business rules and vendor relationships to remain intact. Alternatively, Baynote can serve as a complete faceted search solution to replace an existing search engine. Search results are funneled into the Baynote Affinity Engine and output as XML so you have complete control over the visual presentation.
Maintain Merchandizing Control Within Search Results
By using the Merchandizing and Editorial Console, you can adjust Baynote's socially-optimized search results to take into account margin, inventory, bundling, promotions or other factors to meet specific commerce objectives. Through actions such as product pinning, magnification, and blacklisting, merchandizers have the power to make rapid changes to the site search experience — all without IT intervention.
| Baynote Social Search for Product Catalogs |
Typical eCommerce Search |
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| Bread-crumb navigation |  |
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| Basic merchandizing | |
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| Faceted navigation | |
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| User feedback/review integration | |
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| Flexible layout and configuration | |
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| Multi-lingual support | |
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| Works with any eCommerce platform or website | |
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| Works with existing search engine | |
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| Dynamic merchandizing across entire site | |
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| Self-optimizing and tuning in real-time | |
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| Automatically identifies product gaps | |
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| Community-based reporting & marketing analytic tools | |
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| Live in days | |
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| Automatic upgrades & feature availability | |
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Instant Integration Across All Customer Touch Points
Social Search is a component of the Baynote Collective Intelligence Platform™ (CIP™), offering you the capability to use visitor behavior to optimize content and product recommendations across nearly all customer touchpoints. By configuring Baynote on catalog pages, product pages, shopping carts, community discussion pages, email, mobile devices, IPTV, etc., businesses see 20-30% higher AOV.
Rapid, Low-Risk Deployment
Baynote offers a remarkably efficient, low cost, and low-risk alternative to large enterprise installations. You do not have to rip-and-replace existing systems or disrupt highly tuned business rules in order to start achieving results.