Chief Customer Officer

Bill is enthusiastically customer focused, bringing over 10 years experience of implementing, delivering and supporting the full software lifecycle, both in the US and Europe. With customers on six continents, Bill leads Baynote’s worldwide efforts in Consulting Services, Customer Care, and Hosting Operations. Most recently, Bill was VP of Sales and Marketing at Nahava Inc., enabling success for customers like FedEx, TD Bank and Kaiser Permanente. For over 5 years, Bill held various senior positions at Interwoven/Autonomy Inc. in Product Management, Consulting Services and Customer Care. Prior, Bill served in various leadership roles creating and delivering web based solutions. Bill is a military veteran who was one of four hand-selected US Marines to directly serve the President of the United States. Bill studied architecture at the University of Arkansas and holds top-secret and PRP clearances.