Professional Services
Accelerate time to value and achieve long-term success. Two simple goals. One great team.
Live support, tailored implementation, or training – our Professional Services team has you covered with experience from hundreds of implementations.
“Baynote provides excellent value and superior service, with very impressive results”
Quickstart Packages
Baynote QuickStart packages offer a proven process for implementing your personalization solution.
- Accelerate implementation through standard deployment methodology.
- Eliminate surprises by defining all activities, deliverables, and timelines.
- Control costs through simple fixed fees.
Custom Projects
Consistent delivery of complex projects on time and on budget for clients across the globe. Our success formula includes:
- Rigorous and collaborative discovery eliminates feature creep and “false starts”.
- Comprehensive scoping with proven project management removes project risk.
- Dedicated Service Manager gives you ‘one throat to choke’ (and thank!)
Support
From simple “how do I…?” questions to advanced technical topics, we provide a range of services 24/7 to optimize performance, resolve issues, and drive value.
"We were particularly impressed with the quality of service and support Baynote offered, both pre- and post-sale. They delivered what they promised."
Training
Since “doing” is the best approach to learning, our training uses hands-on exercises that reflect real eCommerce and personalization scenarios. Options include both on-site instruction and remote learning models.