Baynote and Patricia Seybold Group Webinar to Reveal eCommerce Recommendations Best Practices

San Jose, Calif., June 21, 2011 Baynote, a leader in personalization for eCommerce, will host a complimentary webcast on Thursday, June 23 at 1:00 p.m. EDT titled, “Getting Recommendations Right for eCommerce.” Bill Hustad, chief customer officer at Baynote, and Susan Aldrich, SVP recommendations research at Patricia Seybold Group, will highlight current trends in the recommendations space and share how eCommerce companies can assess what solutions are right for their businesses.

Details are as follows:

What: “Getting Recommendations Right for eCommerce” webinar

Who: Susan Aldrich, SVP recommendations research, Patricia Seybold Group

Bill Hustad, chief customer officer, Baynote

Moderator: Neal Amsden, marketing director, Baynote

When:    1:00 p.m. EDT on Thursday, June 23

Where:  Register at


eCommerce merchandisers and executives know the value of good recommendations: they personalize and enhance the customer’s experience while boosting conversion and average order value. But how do you choose the right recommendation engine for your business? How can you manage your recommendations to get the best results? And how do you ensure the solution you choose this year will be a winner in years to come?

Attendees will learn:

All webinar attendees will receive a free copy of Aldrich’s recent research report, “Comparative Rating of Five Recommendations Vendors.

About Baynote
Baynote drives eCommerce conversions, profits and productivity up and operational costs down with its breakthrough approach to personalization. The Baynote Adaptive Web Suite provides robust, real-time intelligence about who your shoppers are, what products they are interested in and why, based on dozens of shopper behaviors that Baynote tracks and implicit shopper conversations that Baynote monitors.  With this intelligence, Baynote matches the right people with the right products at the right time far better than traditional personalization.  Baynote is based in San Jose, Calif., with offices in the U.K. and Germany, and has over 300 customers.