News & Press

Make a List and Check it Twice…Or More

September 11, 2013

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It might still be a few months before the holidays, but retailers have long started training employees, instilling new processes, and deploying necessary technologies to ensure they’ll deliver a memorable customer experience during the busiest time of the year.

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Make It Feel Like Christmas Now

August 14, 2013

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While your sales people are boating, golfing, and enjoying the summer weather, it can be difficult to have thoughts of sugar plums dancing in their heads.

But your clients and prospects are planning their Christmas campaigns NOW.

An August 8 report in Chain Store Age suggests that 60 percent of retailers are “cautiously optimistic” about sales in the upcoming holiday season. In their “2013 Holiday Predictions Survey” e-tailer Baynote reported 60 percent of retailers are forecasting revenue growth  in excess of 10 percent.

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How to Learn to Stop Worrying and Love Machine Learning

August 12, 2013

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Machine-learning technologies can be met with resistance from humans skeptical of their effectiveness or fearful of their impact. But it doesn’t have to be that way at your company.

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The 2013 Holiday Shopping Season Will See Smartphones and Tablets as a Major Channel

August 9, 2013

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A research team at a personalized consumer experience solutions provider called Baynote have just released the results of their first annual Holiday Predictions survey to reveal their forecast for drivers during that shopping season, such as mobile commerce.

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Most Retailers Expect Their Holiday Online Sales to Grow at Least 10%

August 5, 2013

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Most retailers say they anticipate solid online sales growth this holiday season, according to a new survey.

The survey, conducted by e-commerce consultancy The E-tailing Group Inc. and personalization firm Baynote Inc., gathered responses from 77 retailers that sell online with annual revenue ranging from less than $20 million to more than $5 billion. 60% of them expected more than 10% growth this year.

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Mobile To Be Retailers’ Ally This Holiday Season

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Retailers are expecting a mobile Christmas this holiday season. New research has found that 53 percent of retailers expect mobile transactions to account for a significant part of their holiday sales this year.

Eighty-one percent of the 77 retailers surveyed for the research say they will upgrade their e-commerce platforms as a way to deal with expected mobile growth.

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It’s Beginning to Look a Lot Like Christmas…Retailers Say Mobile is In, Social Media is Out

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It’s August! That means it’s time to start thinking about that most wonderful time of the year. The holiday season is a time of giving, of peace, of ledgers in the black for the first time in nine months – so very exciting.

Baynote sent its minions out into the world to find out how retailers feel about the upcoming holiday buying season and here’s what they found out.

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Holiday Shopping & the Rise in Mobile Commerce

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The holiday shopping forecasts are starting to come out and retailers can expect even more of their sales being influenced by mobile this year.
A rather obvious cause is that more shoppers have smartphones than they did last year and some merchants are coming to grips with this reality.

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Mobile Commerce Poised to Break Records Again This Holiday Season

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Mobile commerce broke numerous records during the 2012 holiday shopping season and is well positioned for a repeat performance this year, thanks to the growing number of consumers who own a smartphone as well as increasingly sophisticated mobile retail strategies.

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Forecast: 2013 Holiday Spend to Push $640 Billion

August 2, 2013

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Most US families are just starting to shop for back to school, and while the back to school spend is expected to be relatively flat, new data out from Baynote predicts the 2013 holiday spend will increase by at least 11%.

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