It might still be a few months before the holidays, but retailers have long started training employees, instilling new processes, and deploying necessary technologies to ensure they’ll deliver a memorable customer experience during the busiest time of the year.Read More »
While your sales people are boating, golfing, and enjoying the summer weather, it can be difficult to have thoughts of sugar plums dancing in their heads.
But your clients and prospects are planning their Christmas campaigns NOW.
An August 8 report in Chain Store Age suggests that 60 percent of retailers are “cautiously optimistic” about sales in the upcoming holiday season. In their “2013 Holiday Predictions Survey” e-tailer Baynote reported 60 percent of retailers are forecasting revenue growth in excess of 10 percent.Read More »
Machine-learning technologies can be met with resistance from humans skeptical of their effectiveness or fearful of their impact. But it doesn’t have to be that way at your company.Read More »
A research team at a personalized consumer experience solutions provider called Baynote have just released the results of their first annual Holiday Predictions survey to reveal their forecast for drivers during that shopping season, such as mobile commerce.Read More »
Most retailers say they anticipate solid online sales growth this holiday season, according to a new survey.
The survey, conducted by e-commerce consultancy The E-tailing Group Inc. and personalization firm Baynote Inc., gathered responses from 77 retailers that sell online with annual revenue ranging from less than $20 million to more than $5 billion. 60% of them expected more than 10% growth this year.Read More »
Retailers are expecting a mobile Christmas this holiday season. New research has found that 53 percent of retailers expect mobile transactions to account for a significant part of their holiday sales this year.
Eighty-one percent of the 77 retailers surveyed for the research say they will upgrade their e-commerce platforms as a way to deal with expected mobile growth.Read More »
It’s August! That means it’s time to start thinking about that most wonderful time of the year. The holiday season is a time of giving, of peace, of ledgers in the black for the first time in nine months – so very exciting.
Baynote sent its minions out into the world to find out how retailers feel about the upcoming holiday buying season and here’s what they found out.Read More »
The holiday shopping forecasts are starting to come out and retailers can expect even more of their sales being influenced by mobile this year.
A rather obvious cause is that more shoppers have smartphones than they did last year and some merchants are coming to grips with this reality.
Mobile commerce broke numerous records during the 2012 holiday shopping season and is well positioned for a repeat performance this year, thanks to the growing number of consumers who own a smartphone as well as increasingly sophisticated mobile retail strategies.Read More »