See how Hayneedle.com uses Personalization to improve cart pages, emails and more… How It WenteTail West 2013 was a terrific event for Baynote and many of the retailers we met with. From the food to the weather, to the content rich speaking tracks, it was a productive week. We had the opportunity to sit in on a number of sessions from thought leaders at companies like Facebook and Twitter to Forrester analyst Brian Walker and large retailers like Wayfair, Hayneedle.com, Build.com and Office Depot. Read summaries of the top few sessions here: – Ecommerce retail is always so trendy – Maximize resources for ecommerce growth – Paperless Relevancy – Forrester Focuses on the Total ecommerce Experience – Not all ecommerce organizations are created equal – The numbers don’t lie – or do they? – To deliver a great customer experience, know thy customer – Tracking Attribution for Customer Engagement and Conversion – The Social Future –objectives and plans for social media in 2013 – The Facebook Update: What’s new in Facebook’s integrated platform If we met with you this year, we are grateful for your time. If not, Baynote will be at IRCE in Chicago June 4 through 7, and would love to spend more time with you there. Until then, enjoy these photos from eTail West 2013!