“Customer experience” means making your ecommerce site experience convenient, relevant and responsive so that shoppers stay longer, engage more, and are more likely to convert to purchase. Make it generic, confusing or boring and you will see your bounce rate go through the roof. Baynote offers customer experience solutions to fit your business. By personalizing a shopper’s experience across channels, Baynote offers personalized experiences that engage the shopper and convert a visitor to a customer.
Do you have the capabilities to target and personalize content for your customers, or are you doing the best you can with segmentation? If you’re serious about engaging visitors to your ecommerce site, a customer experience solution like Baynote will increase conversions and average revenue per sale, recent research indicates. Contact us today for a demo of our Customer Experience Layer. Baynote works with some of the world’s most recognized brands. Isn’t it time you were among them?