Press Releases

Baynote, the innovator in adaptive Web solutions, today announced that The Stelter Company, a leading provider of information on planned charitable giving to nonprofit organizations, has selected the company's Collective Intelligence Platform^™ to improve visitor engagement on its vast network of client websites.

Baynote, the innovator in adaptive Web solutions, announced today that the Company achieved several milestones during the first half of 2010, exceeding estimates set by the management team. These achievements include surpassing 300 customer implementations and optimizing 5 billion Web interactions a month. Baynote’s diverse customer base extends across more Forbes Global 2000 companies than any other independent personalization vendor.

Baynote, the innovator in adaptive Web solutions, announced today that the Patricia Seybold Group has named the Baynote Collective Intelligence Platform as a leading solution in a recent research report on personalization and recommendations. Baynote received two A+ grades in the major categories of Recommendations Structure and Managing Recommendations, more than any other vendor reviewed to date. The report also applauds Baynote’s product differentiation in crowd-driven search and navigation integrated with recommendations, two capabilities that are unique to its offering.

asknet AG, a leading provider of outsourcing solutions for the global electronic software distribution (ESD) industry, today announced a partnership with Baynote, an innovator in adaptive Web solutions. Through the agreement, asknet will market and distribute Baynote’s products to its network of ESD clients.

Baynote, the innovator in adaptive Web solutions, announced today that Netshoes, a leading Brazilian sports retailer, has selected the company’s recommendation technology to deliver customers a more adaptive online shopping experience. Within one month of deploying the Baynote Collective Intelligence Platform™, Netshoes improved its conversion rate by 30 percent and increased its average order value (AOV) by 10 percent.

Baynote, the leader in real-time personalization solutions for Global 2000 and e-commerce organizations and Lithium Technologies, the leading provider of Social CRM solutions to power the customer network, formally announced today a technology partnership intended to deepen the integration between the two platforms in order to allow the Baynote Collective Intelligence Platform to recommend the most useful content, both on traditional websites as well as within community applications.

Baynote and the American Marketing Association will host a complimentary webcast on Wednesday, April 28 at 1:00 p.m. EDT entitled, "Personalization Best Practices for Delivering an Engaging Online Customer Experience." Carlos Carvajal, senior director of marketing at Baynote, will share proven strategies used by major brands to meet their customers’ expectations for a more personal online experience.

Baynote and Lithium will co-host a Technology Services Industry Association webcast featuring joint customer BT Group, one of the largest communications companies in the world, on Thursday, April 8th.

Baynote, the leader in real-time personalization solutions for Global 2000 and e-commerce organizations, today announced it has been recognized in a new independent report published by the Technology Services Industry Association (TSIA): “Intelligent Search Market Overview”.

Baynote’s Board of Directors today announced the appointment of industry veteran Mike Backlund to president and CEO. Backlund, who joined the company as senior vice president of worldwide field operations in May, 2009, succeeds Jack Jia, Baynote’s founding chief executive officer.

Baynote, the leader in real-time personalization solutions for Global 2000 and e-commerce organizations, today announced that it was selected as one of the “100 Companies that Matter in Knowledge Management in 2010” by KMWorld, the leading information provider serving the knowledge management systems market.

Baynote, the leader in real-time personalization solutions for Global 2000 and e-commerce organizations, announced that company CEO Jack Jia will deliver a presentation today at eTail West entitled “The Real-Time Retailer: Profiting from Reading the Minds of Consumers.”

Baynote, the leader in intent-driven recommendations and site search optimization solutions for Global 2000 and e-commerce organizations, today announced that it has been referenced in Gartner, Inc.’s recently released report: “Leading Websites Will Use Search, Advanced Analytics to Target Content”^[i]. To receive a complimentary copy of the report, please visit www.baynote.com/gartnerpaper/.