Careers

Director of Demand Generation

Responsibilities:

• Lead the strategy and execution of highly-effective demand generation programs aligned with Baynote’s go-to-market priorities
• Work with sales, corporate marketing and product marketing teams to create programs that generate and nurture leads through the marketing and sales pipeline
• Understand the different target audiences and best reach methods to maximize effectiveness
• Implement measurable, repeatable and automated demand generation processes
• Deliver regular activity, ROI and performance reports

Required Skills/Experience:

• Minimum of 7 years demand marketing experience.
• Proven track record in delivering integrated demand generation programs that exceed ROI targets
• Deep experience using demand marketing systems, including CRM(salesforce.com), list development, e-mail service providers, marketing automation, etc.
• Using social media best practices to optimize demand marketing effectiveness
• Copywriting and editing skills, knowledge of email design best practices, and a working knowledge of key graphics and web production tools.
• Excellent project management, time management, and problem solving skills
• Demonstrate resourcefulness, motivation, initiative
• BS in Marketing or Business degree required, MBA preferred.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-mkt@baynote.com

Solutions Engineer - Austin, TX.

Baynote’s technology is leveraged on some of the largest and most recognized web sites in the world. Our Content Intelligence Platform automatically provides contextual and personalized product and content recommendations to site visitors. As an on-site Solutions Engineer you will be providing hands-on instruction while gathering new requirements and enabling solutions. This position demands an individual who is comfortable handling a wide array of tasks including but not limited to system configuration, requirements development, user training, web development and customer relations.

This position demands someone who is comfortable not only with technology but also with directly interacting with the customer.

Problem Solver. You have excellent attention to detail and you thrive on tackling new challenges with creative solutions.

Team Player. You are self-driven and work well within a team to contribute to our success.

Responsibilities:

• Design and implement robust, high-quality solutions for our customers using web technologies.
• Fulfilling several project requests simultaneously while meeting tight deadlines.
• Educate the customer's business and technical staff on Baynote's capabilities.
• Identify applications and tools to accelerate customer adoption and installation.

Requirements:

• Minimum 3+ years working with web and related technologies such as HTML, XML, XSLT, JavaScript, AJAX, CSS.
• Minimum 2+ years development experience with Java, C#, PHP, JavaScript and/or other modern programming languages.
• Minimum 2+ years customer facing roles.
• Experience working in UNIX or Linux environment.
• Experience required in implementing SaaS projects. Multi-variant testing, analytics and web design is a huge plus.
• Scripting and database skills a must.
• You are a clear communicator and comfortable working with customers at different levels and know how to drive results from your project constituents.
• Aptitude and willingness to learn new technologies.

This position is mainly based in Austin, Texas with frequent travel to the Bay Area.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-pso@baynote.com

Technical Writer

Baynote’s technology is leveraged on some of the largest and most recognized web sites in the world. Our Content Intelligence Platform automatically provides contextual and personalized product and content recommendations to site visitors. As a tech writer you will be responsible for documenting our product and its functionality for distribution to partners, customers and prospects. You will also be responsible for suggesting and implementing a documentation strategy.

This position will initially be responsible for documentation only. However, the position may slowly transition to more of a product management role as the documentation project is wrapped up. Prior product management experience would be preferred but not necessary and this could be an ideal position for someone seeking to enter the product management field.

Responsibilities:

• Suggest, design and implement a documentation strategy.
• Suggest and procure documentation technology.
• Produce documentation for Baynote’s products such as user manuals, implementation guides and online help.

Requirements:

• Minimum 3+ years work experience as a technical writer.
• Clear communicator and comfortable working with multiple departments within a company.
• Aptitude and willingness to learn new technologies.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to product-team@baynote.com

QA Technical Lead/Manager

At Baynote, we serve millions of community-driven recommendations every day to help internet users find what they want quickly and intelligently. We are looking for a QA leader to help us improve the QA infrastructure and manage the QA process.

Requirements:

• 3 years of automation test experience, including minimum 1 year of experience as technical leader.
• Experience of using one or many of these automation tools: QTP, SilkTest, Robot, LoadRunner, Selenium, etc.
• Experience with PHP, Shell, XML, MySQL, and browser technologies.
• Must have good QA methodology and good judgement
• Must be a good team player and have good communication skills.
• Experience with performance and load test highly desired.
• Experience in testing large-scale, data-centric, real-time web products is highly preferred.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-eng@baynote.com

Linux Systems Administrators

You will play a key role in the complex data center operations that runs Baynote Services. You are a person that has a strong orientation towards Data Centers. You are strong in a few of the following areas – systems administration, network operations/design, security, system monitoring and automation.

Requirements:

• 2-4 years of experience
• Background in IT or in a Data Center team
• System Monitoring and Automation
• Unix Systems Administration and Scripting expertise
• Good knowledge of network design
• Strong sense of security
• Experience working with an On Demand company is a great plus – and you are looking for the next big company in this

Prior experience in software as service architectures is optional, but highly desired.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-eng@baynote.com

Web Application Developers

We are looking for a Web Application Developer who has developed Web Applications for the last 2+ years. The person should have good UI development skills and be able to translate a UI design into good maintainable code. We are looking for a person who can work well in a fast paced startup environment. The person should have good communication skills and work with Product Management and UI designers to create world class user interfaces.

We welcome fresh graduates that are interested in developing User Interfaces using technologies such as AJAX, Javascript Toolkits like EXT and backend technologies such as PHP!

Requirements:

• Desire to learn new technologies
• Experience in Web Application Development
• Experience with Javascript, HTML, CSS, and AJAX
• Experience with third party UI toolkit such as EXT, YUI and Dojo
• Knowledge about cross browser compatibility
• PHP development experience
• Good Teamwork and communication
• Details oriented

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-eng@baynote.com

Algorithm Engineers

Want to contribute to the core algorithms that make Baynote work? We are looking for a talented and creative algorithm developer to help drive the continuing evolution of our technology.

Required Skills/Experience:

• Prior experience in scalable algorithm development in either industry or academia
• Proficiency in OO programming (preferably Java)
• Excellent communication skills
• Knowledge of machine learning algorithms is a plus
• Familiarity with information retrieval and collaborative filtering techniques is a plus

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-eng@baynote.com

Software Engineer

As part of our core engineering team, you will design and implement new features of our rapidly expanding platform for community-driven recommendations and search, helping Internet users find what they want quickly and intelligently. You will develop high-performance software that deals with large amounts of data and serves millions of unique visitors a day.

• Experience in developing high-performance, scalable, data-centric web products.
• Experience with OOP(Java or C++), HTTP, XML, REST and database.
• Strong product development experience and problem solving skills.
• Must be a good team player and have good communication skills.
• Prior experience in large data technology (such as HBase, BigTable) is highly desired.
• If you are a recent graduate without much working experience, you are welcome to send resume to us. We like smart and motivated new graduates.

Baynote is among the best startups in Silicon Valley, and is at the forefront of community-driven web intelligence. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-eng@baynote.com

Solutions Engineers

Baynote’s technology is leveraged on some of the largest and most recognized web sites in the world. Our Content Intelligence Platform automatically provides contextual and personalized product and content recommendations to site visitors. As a Solutions Engineer at Baynote, you are at the forefront of building a better web experience for our world-class customers.

Problem Solver. You have excellent attention to detail and you thrive on tackling new challenges with creative solutions.

Team Player. You are self-driven and work well within a team to contribute to our success.

• Design and implement robust, high-quality solutions for our customers using the latest web technologies.
• Work closely with engineers and project managers to ensure projects are scoped accurately and released on-time.
• Provide product feedback to help drive new features and improvements.
• Identify and implement systems and tools to help improve processes and efficiency.

• BS or MS in Computer Science or equivalent.
• 3+ years of experience in software development with a focus on web technologies.
• Strong hands on knowledge of HTML, CSS, JavaScript, XML, XSLT.
• Solid programming abilities in one or more languages, such as Java, PHP, JavaScript, Perl, etc.
• Experience working in UNIX or Linux environment.
• Web application development experience, including knowledge of cross-browser compatibility, is desired. (PHP, JSP, ASP, etc)
• Scripting and database skills a plus.
• Excellent attention to detail and desire to learn new technologies.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-pso@baynote.com

Engagement Manager

Are you passionate about customer success and want to work with some of the largest, most influential brands On-Line? Baynote Engagement Managers lead the implementation and management of our Community Intelligence Platform [E.G. Recommendations, Social Search, Email, SEM/SEO] for our prospects, customers, partners and resellers.

Strong Character. Customers come first. You are a team player, ambitious, enthusiastic, and a driven self-starter. We want problem-solvers, and people that understand how to work in a highly matrix environment.

Communication. You are a clear communicator and comfortable working with customers at different levels and know how to drive results from your project constituents.

Responsibilities:

• Handle all project Coordination, Organization and Technical details of bringing a Baynote customer live, and thrilling them with the results.
• Engage in pre-sales opportunities, and with existing customers, focused on bringing Baynote technologies to the most progressive and influential sites the web has to offer
• Be the voice of the customer within Baynote, helping shape Baynote's product and how it's delivered
• Educate the customer's business and technical staff on Baynote's capabilities
• Identify applications and tools to accelerate customer adoption and installation

Required Skills/Experience:

• Minimum of 2 years managing Web Projects: Experience required in implementing/managing SaaS projects. Multi-variant testing, analytics and web design is a huge plus.
• Minimum of 4 years of customer-facing experience: combining technical expertise, in the areas of pre-sales, professional services, IT or application development
• Familiar and comfortable with Web technologies: Networking – Linux, Scripting – JS, CSS, JAVA and Architecture – Web servers, Firewalls and eCommerce Platforms

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs@baynote.com

Senior Account Executives

Responsibilities:

• Working in a fast-paced, innovative team environment you will be empowered to sell Baynote solutions to both Mid Market and Enterprise companies in the eCommerce, Media and Enterprise market segments
• Achieve and exceed monthly and annual sales quota and business targets
• Deliver corporate presentations and demonstrations via the web to mid and senior level business owners and executives
• Utilize CRM to track all pertinent information related to the opportunity and account and effectively manage territory
• Manage sales opportunities through account prospecting, lead qualification, opportunity management, forecasting, resource allocation, account strategy, and planning
• Develop solution proposals encompassing all aspects of the business application
• Participate in the development, presentation and sale of a complete value proposition primarily via telephone and web contact
• Strong self starter with the desire and flexibility to operate in a fast-paced technology startup; open to creative business ideas; a natural-born leader and pioneer willing to explore new markets and ideas

What are the requirements?

• A minimum of 6 years of successful sales experience in a technology software company is required
• Average size of deals closed for past 2 years >$75K
• Met monthly, quarterly and annual quota objectives at least 3 out of last 4 years
• Past experience with SaaS or on demand application software companies selling to mid and large enterprise accounts
• Proven success in penetrating new markets and closing new business
• Ability to build rapport, establishing trust and credibility through a consultative approach, and balance assertive sales follow-up
• An understanding of Web Analytics, Content Management, Search Engine, Customer Support Applications and Portal solutions in a direct sales capacity is preferred
• Fast learner who is results-driven with proven ability to sell and project a positive, professional attitude
• Proven ability to increase deal size and accelerate the buying process
• Ability to accurately forecast based upon realistic opportunity assessments
• Maintain professional internal and external relationships that meet our core values and culture
• The ideal candidate has a university degree/college diploma

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-sales@baynote.com

Inside Sales Representative

As an Inside Sales Representative, you are a core member of Baynote's team and you will:

• Support the sales team by conducting outbound calls to senior- and mid-level executives
• Qualify inbound inquiries as well as outbound leads
• Participate in marketing events and programs including trade shows, webinars and online meetings
• Follow through on selling opportunities that emerge from marketing campaigns
• Articulate Baynote's value proposition, organize online discovery meetings, and help capture customer requirements
• Profile, research, and deeply penetrate target accounts
• Consistently log leads, contacts and competitive information in salesforce.com

What skills are we looking for?

• A keen interest in and experience with successful high-quality and high-volume prospecting is a must!
• You have experience with enterprise software sales, in particular software-as-a-service
• You have a university degree or college diploma and 2+ years experience as an inside sales or lead development representative
• You can very effectively communicate in English with executive-level prospects by phone, through email, in meetings, as well as face to face
• You can quickly perform effective research on the Internet and develop detailed technical briefs on key target accounts
• In this position, creativity and resourcefulness are indispensable as you develop high-impact messages that capture Baynote’s value proposition and that resonate with prospects
• You have to be extremely organized and know how to work independently, set goals and achieve them, self-motivate, and collaborate productively with colleagues at all levels

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-sales@baynote.com

Product Marketing Director

As Product Marketing Director, you will take the central role in strategic marketing as well as hands-on execution. Your primary mission will be to make the Sales channel successful by targeting the right customers with compelling and differentiated solutions while providing the tools necessary to beat the competition. You will work side-by-side with sales in a customer-facing role as the face of Baynote’s products, while refining Baynote’s message to align with market needs. You will become a thought leader and market evangelist in your own right.

Responsibilities:

• Envision, develop, craft, and evangelize Baynote’s key messages to customers, prospects, partners, and analysts.
• Develop compelling, high-impact positioning for Baynote in each of our core markets.
• Differentiate Baynote from alternatives in the marketplace through insightful & evidence-driven research.
• Create important marketing assets including the customer facing presentations, website content and whitepapers.
• Work with sales to understand customer needs and build effective tools and materials to move deals forward.

Required Skills/Experience:

• Minimum of 5 years product marketing experience.
• Uncompromising writing skills and oral presentation capabilities.
• A multi-role player, having demonstrated aptitude and success in a several marketing disciplines including marketing strategy formulation, project planning/execution, messaging, copy writing and collateral development, and oral presentation.
• Excellent abstract thinking and creative abilities.
• Team player with a positive, can-do attitude; must be very comfortable with continuously changing opportunities and priorities.
• Is a self-starter and requires little guidance or supervision.
• History of speaking and publishing a plus.
• Bachelor's degree required, MBA preferred.

Baynote is among the best startups in Silicon Valley and ready to take off. We also offer great benefits: performance bonus, top-tier health insurance, 401k, stock options, etc.

Please send your CV or resume to jobs-mkt@baynote.com