By Bill Hustad in Featured, Personalization on February 5, 2014
Are you as tired of the term “big data” as I am? Here in Silicon Valley, it is everywhere you turn and a new definition is offered in every discussion. In working with over 350 eCommerce brands in my time at Baynote – one thing is for sure: Big Data is less about bringing large amount of data together and more about what you do with it.
By Jen Burns in Featured on January 31, 2014
On my way to work I received a TED Talk email with the subject line of PUPPIES! followed by a mention of complexity theory. Intrigued, I listened in.
By Bill Hustad in Featured, In the Company of Baynote, Personalization, Recommendations, Retail on January 27, 2014
By Jen Burns in Customer Experience, Featured, Holiday Shopping Survey on January 17, 2014
In 2024, one of those chat box representatives will visually jump off of your screen and ask you what you need help with on their website. This virtual, three dimensional rep will know all of your shopping history, sizes, interests and payment details and be able to get you what you need within the same day, possibly the same hour. But that’s ... Read More »
By Jen Burns in Featured, Holiday Shopping Survey on January 14, 2014
Each year with digital improvements, we see changes in the behavior of shoppers both online and offline. And each year, I hear from more people that they prefer shopping online. Well in our 4th Annual Holiday Shopping Survey, Baynote found some interesting things about both the online and offline shopper.
By Dan Darnell in Events, Featured, Mobile Commerce, Retail on January 13, 2014
This weekend I attended the Retail Orphan Initiative Super Saturday event (#ROISS on Twitter) was a great mix of context, content and community. Speakers talked about the mission of ROI to help build and support orphans around the world from Honduras to Liberia.
By Marti Tedesco in Featured, Holiday Shopping Survey, Retail on January 10, 2014
The classic marketing framework has been the 4 P’s: product, price, place and promotion. It’s clear from a variety of sources, not just our own 4th Annual Holiday Shopper survey that the place is on line and that is clearly changing the rules of the retail game. Prices are completely transparent as online shoppers are able to price compare everything. The same goes for ... Read More »
Today, innovation and speedily getting products to market is expected as technology blurs past us on a daily basis. With Christmas, Santa’s Elves have to try their best to keep up with all of the demands of their customers.
It’s the season of giving. Be it something handmade, purchased from a store or ordered online, the time to give is now. Yet, the challenge can often be finding just the right gift for that special someone. And most shoppers would agree that the hunt is always more rewarding when a promotion, deal, coupon or free shipping is offered.
By Marti Tedesco in Customer Experience, Featured on December 18, 2013
The old saying goes, “the rich get richer”. In ecommerce this is true as well. Just take a look at The Home Depot. They recently blew the doors off of their financial results, outperforming competitors like Lowe’s significantly. Their sales growth is up around 5%, they are opening new stores, operating margin is up, and in addition to repurchasing shares, their EPS is also up 17% over the same ... Read More »