Forrester published an interesting report this week, called “The Online Customer Engagement Software Ecosystem”.
As the title suggests, Forrester believes that information and knowledge management professionals who deal with public websites need to use a mix of different technologies from an ecosystem of providers – no single platform will meet all of their needs.
According to the [...]

Over the last several months, it seems we can’t go a day without a cover story on the real-time Web. Marshall Kirkpatrick of ReadWriteWeb just published the first of what will likely be many more lengthy reports on the topic. Mashable’s Pete Cashmore has predicted that the real-time Web will be one of the driving forces of 2010, paving the way for real-time news, search, collaboration, reviews and more.

As you may know, I was born and went to college and graduate school in Beijing. I came to the United States for further studies and ultimately landed in Silicon Valley, where I have enjoyed a career building startups from the ground up. Recently, I was invited by the People’s Republic of China to be a delegate representing accomplished business entrepreneurs, professors and researchers of Chinese decent in the technology field worldwide to contribute to President Hu Jintao’s new initiative to make technology and science the primary drivers for China’s economy.

You’ve pLCROSS robably caught some of the hype about NASA’s latest Lunar exploration efforts. This morning they deliberately crashed a spent upper stage rocket booster into the moon in order to analyze the debris plume for traces of water.

Jeremiah Owyang, senior analyst at Forrester Research, wrote a great post a few days back on the technology scalability vs. services in startups. It is often stated that the holy grail of technology startups is to have a highly scalable product while offering minimum human services for maximum scalability. However, as Jeremiah states, [...]

Baynote Product Recommendations enables our customers to more effectively merchandise their products across their entire site. However, many ecommerce vendors invest heavily in their merchandisers to create complimentary and comparative products to increase conversion rates and average order values.
Today I had an enlightening conversation with one such vendor. He spoke highly of his [...]

Mark Benioff, CEO of Salesforce.com, is widely known for his rivalry with Larry Ellison, but above all he is known for his controversial statement “Software is Dead.” While this might be incredibly zealous, there is some truth to it, but I would like to rephrase this statement: Software as we know it is [...]

CIO Insight recently posted the results of a pretty interesting survey a few weeks back. As you can see the hottest category on the survey is collective intelligence, or as explained: “technologies that gather and present ‘wisdom of the crowds.’” One of the interesting things about the survey is the demographic of those that [...]

Like Baynote, other companies have found ways to use the wisdom of the crowd to fill various holes in the market. Tomorrow night in Palo Alto, go check out this event sponsored by the MIT Club of Northern California.
Here’s a quick description:

In this talk we will explore, how startups have applied the wisdom of [...]