Last week I had the opportunity to deliver a keynote at eTail West in Palm Desert where I spoke to retailers about how they can maximize revenues by using the collective intelligence of their Web site visitors to personalize the customer experience in real-time. I chose this session topic because increasingly, brands are struggling to [...]

This morning I was lucky enough to listen to the famous(or infamous depending who you ask) Guy Kawasaki at the User Generated Content Expo. I have yet to hear Guy speak and leave unsatisfied, and on top of that Guy is possibly the most relaxed speaker I have ever witnessed. He spoke about [...]

I’ve just returned from the Shop.org Annual Summit in
Las Vegas. Despite it being in Vegas and having mild distractions lurking around every corner, I managed to see a good deal of the conference content and not miss any of the sessions I was supposed to lead or participate in.
Many continue to ask whether eCommerce growth [...]

Come join us Wednesday, June 27 at the Santa Clara Convention Center for the WebGuild Searchnomics 2007 Conference and hear Baynote CEO Jack Jia speak on the Increased Revenue through People-Powered Site Search and Recommendations panel. We’d love to see you there! Register Now.
The Searchnomics Conference is a one-day event aimed at web and internet [...]

Thanks to everyone who took the time to drop by our spot on the floor and see Baynote in action. The show was packed with a diverse set of technologies. Clearly the traditional WCM players were there, but there were a suprising number of upstart technologies including all-in-one enterprise 2.0 platforms [...]