Last week I had the opportunity to deliver a keynote at eTail West in Palm Desert where I spoke to retailers about how they can maximize revenues by using the collective intelligence of their Web site visitors to personalize the customer experience in real-time. I chose this session topic because increasingly, brands are struggling to [...]

As you may know, I was born and went to college and graduate school in Beijing. I came to the United States for further studies and ultimately landed in Silicon Valley, where I have enjoyed a career building startups from the ground up. Recently, I was invited by the People’s Republic of China to be a delegate representing accomplished business entrepreneurs, professors and researchers of Chinese decent in the technology field worldwide to contribute to President Hu Jintao’s new initiative to make technology and science the primary drivers for China’s economy.

This morning I was lucky enough to listen to the famous(or infamous depending who you ask) Guy Kawasaki at the User Generated Content Expo. I have yet to hear Guy speak and leave unsatisfied, and on top of that Guy is possibly the most relaxed speaker I have ever witnessed. He spoke about [...]

Apple’s MacWorld Expo has become wildly famous with the technology community worldwide. Each year Steve Jobs gets on the podium and delivers a keynote that introduces another innovative product to his ever growing customer base. Today Apple’s website announced that this upcoming January will be the final MacWorld. What’s their reason? [...]

Like Baynote, other companies have found ways to use the wisdom of the crowd to fill various holes in the market. Tomorrow night in Palo Alto, go check out this event sponsored by the MIT Club of Northern California.
Here’s a quick description:

In this talk we will explore, how startups have applied the wisdom of [...]

I’ve just returned from the Shop.org Annual Summit in
Las Vegas. Despite it being in Vegas and having mild distractions lurking around every corner, I managed to see a good deal of the conference content and not miss any of the sessions I was supposed to lead or participate in.
Many continue to ask whether eCommerce growth [...]

Come join us Wednesday, June 27 at the Santa Clara Convention Center for the WebGuild Searchnomics 2007 Conference and hear Baynote CEO Jack Jia speak on the Increased Revenue through People-Powered Site Search and Recommendations panel. We’d love to see you there! Register Now.
The Searchnomics Conference is a one-day event aimed at web and internet [...]

It’s going to be a fun Thursday night for Jack, who will be participating in the Churchill Club Panel about global business opportunities including the Pacific Rim at Dinah’s Garden Hotel in Palo Alto. As president of HYSTA, a non-profit organization dedicated to the exchange of business ideas between the Silicon Valley and mainland China, [...]

Thanks to everyone who took the time to drop by our spot on the floor and see Baynote in action. The show was packed with a diverse set of technologies. Clearly the traditional WCM players were there, but there were a suprising number of upstart technologies including all-in-one enterprise 2.0 platforms [...]