by scott — filed in Market Trends, Search, Site Search, Social Sciences, Social Search on Nov.09, 2009
The final installment in the 4-part series, “My Search Sucks,” discussing why search, well, sucks.
Over the past few weeks, we’ve explored how there are three key principles that explain why site search just doesn’t perform like we expect it to and what we can consider to help mitigate this. So far, we’ve learned that:
The critical [...]
by scott — filed in Market Trends, Search, Site Search, Social Sciences, Social Search on Oct.30, 2009
There are three key principles that explain why site search just doesn’t perform like we expect it to. Over the next few weeks, I’ll dive deeper into each issue surrounding traditional search and offer my insights and experiences to help you understand why your search sucks, and how you can improve it.
by scott — filed in Market Trends, Search, Site Search on Oct.23, 2009
There are three key principles that explain why site search just doesn’t perform like we expect it to. Over the next few weeks, I’ll dive deeper into each issue surrounding traditional search and offer my insights and experiences to help you understand why your search sucks, and how you can improve it.
by scott — filed in Behavioral, Contextual, Search, Social Search on Oct.13, 2009
“My Search Sucks!” — we hear this from prospects more than any other complaint. Coming from consumer search experiences on the web with the likes of Google, Yahoo, and new entrant Bing, these frustrated employees wonder why they can’t get better search results on their company’s website and intranet.
by scott — filed in Behavioral, Contextual, Recommendations on Sep.30, 2009
Richard MacManus over at ReadWriteWeb recently turned me on to an interesting YouTube blog post about the effectiveness of the popular video aggregator’s 5-star rating system.
