Explicit ratings losing the trust of consumers because of gaming
by Warren — filed in Market Trends on Jan.23, 2009
Earlier this week one of Belkin’s employees has been caught manufacturing product reviews on Amazon.com(In fact, he paid for them). Many customers rely on these reviews to make purchase decisions, but as stated in Scott Brave’s Seven Deadly Biases article posted below, these reviews are frequently a subject of gaming.
Gaming Bias
Another type of reviewer [...]



