BaynoteONE

How it Works

Observe, Infer, and Act. Every personalized shopping experience Baynote delivers results from these three steps.

Observe

Creating the best shopping experience starts with watching (what visitors do) and listening (to words they click and terms they search).

Other data sources such as demographics, geo-location, and past purchases are also used to enhance personalization.

Infer

Like a good salesperson, Baynote uses those observations to determine what each customer is interested in now (their “in the moment” intent) and matches them with observations of like-minded shoppers to decide which products and content would be most compelling.

Observations of current customers combined with observations of like-minded customers.

Act

Baynote personalizes each shopper’s experience – across channels - with the products, offers and content most relevant to their current needs.

Observations of current customers combined with observations of like-minded customers.

Why BaynoteONE Works

Baynote observes over 344 million visitor sessions a day and personalizes over 400 shopping experiences every second. Our technology is proven, robust and patented.

But technology alone isn’t what makes our customers successful. The Baynote Customer Experience Layer is the combination of our people, our partners and a complete set of lifetime services. Learn More »