A customer who is fully engaged represents an average 23% premium in terms of share of wallet, profitability, revenue, and relationship growth compared with the average customer.
– Gallup Customer Engagement Knowledge Center
The BaynoteONE customer experience profile (CXP) is your one source for real-time customer experience data across devices and touchpoints.
The BaynoteONE CXP collects all your customer experience data in one online repository where Baynote’s unique machine learning algorithms can look for patterns to drive real-time, personalized customer experiences.
Delivering a relevant, personal and brand compliant experience takes more than just smart machines. Online marketers and merchants have key insights into customer behavior and brand compliance guidelines and they need smart, user friendly tools they can use to test, market and merchandize.
BaynoteONE VUE is a modern, self-service application that allows marketers and merchandisers to put their domain knowledge to work and to test and deploy new optimized personalization strategies for continued growth.
BaynoteONE integrates with a variety of systems and locations within the customer experience across existing systems, devices and touchpoints to create a seamless experience for your customer. From smart ads to landing pages, a smart website and mobile apps, to email BaynoteONE helps you deliver relevant, personal content, offers and products that make your customer feel like they are at the center of your universe.