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Our Team

Baynote is a leading provider of personalized customer experience solutions for multi-channel retailers. 

Using Baynote’s patented approach, retailers are able to understand buyer intent “in the moment” across the shopping experience to deliver compelling offers, content and product recommendations that increase engagement, conversion and average order value. Baynote quickly integrates with existing websites, onsite search, chat or email systems to increase ROI without deep IT involvement or expensive system upgrades. Based in San Jose, Calif., with offices in the U.K. and Germany, Baynote’s personalization solutions are trusted by more than 300 of the world’s most well-known brands.

People

Baynote's leadership team is a testimony to the company's success. With our management team, you will find a broad range of experience and education, ranging from board members to book writers and bachelor’s degrees to PhD’s.

Key Facts About Baynote

8
Patents, and 6 patents pending
13
Countries where we do business
12
Fortune 500 customers

Baynote News & Press

Latest Survey

Shopping Behavior Survey Results Read More »

Latest Press Release

Back To School Survey Read More »

Latest eBook

Give Shoppers What They Want, When They Want It. Download the eBook »

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Feature Blog Post

Back to School Wins for Retail

by Marti Tedesco

With the back-to-school season in full swing, we wanted to survey consumers to see how they planned to shop and learn what was influencing their purchase decisions during this important retail time of year. Our Back to School Shopper Behavior Survey, which we created with the e-tailing group, tells an interesting story of what the back-to-school shopping trip looks like and what’s driving decisions. When They Plan to Shop In this survey, shoppers fall into one of two categories either they try to get ahead of the game and shop as soon as they can (37%) or they prefer to shop over time based on promotions (26%). Online vs

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