Our Team

Baynote, now part of Kibo Commerce, is a leading provider of personalized customer experience solutions for multi-channel retailers. 

Baynote, part of Kibo's platform (www.kibocommerce.com) of omnichannel commerce solutions, empowers retailers to deliver one-to-one personalized experiences across customer devices and retail touchpoints. Using individual shopper profiles together with buyer intent “in the moment” Baynote delivers individualized offers, content and recommended products to each customer that increase engagement, conversion and average order value. Baynote quickly integrates with existing websites, onsite search, chat or email systems to increase ROI without deep IT involvement or expensive system upgrades. Baynote is based in San Jose, California, and is trusted by more than 300 of the world’s most well-known brands.

Key Facts About Baynote

Patents, and 6 patents pending
Countries where we do business
Fortune 500 customers

Baynote News & Press

Latest Survey

Shopping Behavior Survey Results Read More »

Latest Press Release

Back To School Survey Read More »

Latest eBook

Give Shoppers What They Want, When They Want It. Download the eBook »

blog image

Feature Blog Post

Three Pitfalls of Home-grown Product Recommenders

by Dan Darnell

Here is how the story usually goes. You have been paying a vendor to provide product recommendations for your website. Someone from the technology team says that they can develop that technology internally. Their project will not only save money, but will be more innovative than the vendor

Read more