Our Team

Baynote is a leading provider of personalized customer experience solutions for multi-channel retailers. 

Using Baynote’s patented approach, retailers are able to understand buyer intent “in the moment” across the shopping experience to deliver compelling offers, content and product recommendations that increase engagement, conversion and average order value. Baynote quickly integrates with existing websites, onsite search, chat or email systems to increase ROI without deep IT involvement or expensive system upgrades. Based in San Jose, Calif., with offices in the U.K. and Germany, Baynote’s personalization solutions are trusted by more than 300 of the world’s most well-known brands.


Baynote's leadership team is a testimony to the company's success. With our management team, you will find a broad range of experience and education, ranging from board members to book writers and bachelor’s degrees to PhD’s.

Key Facts About Baynote

Patents, and 6 patents pending
Countries where we do business
Fortune 500 customers

Baynote News & Press

Latest Survey

Shopping Behavior Survey Results Read More »

Latest Press Release

Back To School Survey Read More »

Latest eBook

Give Shoppers What They Want, When They Want It. Download the eBook »

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Feature Blog Post

Three Pitfalls of Home-grown Product Recommenders

by Dan Darnell

Here is how the story usually goes. You have been paying a vendor to provide product recommendations for your website. Someone from the technology team says that they can develop that technology internally. Their project will not only save money, but will be more innovative than the vendor

Read more