The National Retail Federation projected online sales to soar this year at almost 4x (12%) the rate of projected brick and mortar growth (only 3.4%). With these rates of growth and the comparative benefits of online shopping for consumer and retailer alike, it is logical to assume that the retail employment landscape will change significantly. Where will all of the retail jobs be in the next 5 years?
By 2017, Forrester predicts new retail jobs will be in rapidly growing areas like fulfillment (48k), customer service (41k), creative (15k) and technology (23k). Take a look at the infographic below to learn the expected growths for careers like web marketing professional and web merchandising experts, the numbers may surprise you.